Free PDF · 20 pages
40 texts that stop your business losing money.
The six places every business leaks money, the exact message that fixes each one, and a 10-minute check to find yours first.
- 40ready-to-send texts, each with when to send it
- 6money leaks, with the fix and the math for each
- 12questions: the 10-minute leak check
- 1Silence Map: where your customers wait and hear nothing
What's inside
Six places every business leaks money.
01
The first reply
They asked three places. The first real answer wins.
Real estate: $36,000 a year
02
No-shows
A “yes” costs nothing. That's why they still don't show.
Restaurant: $24,960 a year
03
The waiting room
“Any update?” means the silence got too long.
Law firm: $23,400 a year
04
The quiet goodbye
Customers don't quit the day they cancel. They quit when they stop coming.
Gym: $14,400 a year
05
The forgotten after
Most businesses go quiet right after their best moment.
Auto repair: $18,720 a year
06
The same question
The answer isn't missing. It comes at the wrong moment.
Small hotel: $4,167 a yearFree sample · leak 2 of 6
The no-show text. Works in any business.
When it goes out: 2 hours to 2 days before, depending on your business.
Hi [Name]! You're booked for [day, time]. Reply with [a number / 1 or 2] so we hold your spot.
Ask for something they have to type. Never just “Reply YES.”
- A number is a promise. Typing “4” feels like a commitment. Typing “YES” feels like nothing.
- The cancels come early. The ones who won't make it say so while you can still sell the table.
- Deposits only where no-shows live. Usually new clients on your busiest day, rarely regulars. Charge there and keep regulars free.
Restaurant$24,960a year: 4 empty tables a week × $120
Hair salon$6,240a year: 2 empty Saturday chairs a week × $60
Dental clinic$23,400a year: 3 no-shows a week × $150
Free PDF · 20 pages
Find your leaks in 10 minutes.
40 texts, the Silence Map and the leak check. Free.